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Your NoticeDock account is the login you use to manage every product you buy.

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Overview

Your NoticeDock account controls Frontline access.

Use this guide when you need to finish Frontline account setup, understand how login methods work, or recover access without confusing billing email and Frontline dashboard access.

The account you use to sign in to Frontline is separate from Frontline mailbox connections and separate from the email Stripe uses for receipts and payment updates. Billing Ops runs inside the Stripe Dashboard and does not use this login.

Step 1

Finish setup after payment

  1. Stripe sends you back to NoticeDock after checkout.
  2. Choose the email you want to use for your Frontline login.
  3. That login controls Frontline dashboard access.
  4. Billing Ops users open Billing Ops from the Stripe Dashboard.
Step 2

Choose your sign-in method

Frontline supports email/password access and Google sign-in for the portal account. Choose the method that matches how you want to return to the Frontline dashboard.

  • Email/password sign-in uses your Frontline login email.
  • Password settings appear in the dashboard only when email/password sign-in is active.
  • Changing a password does not change Google sign-in or billing email.
  • Google sign-in is only for your Frontline portal account.
  • For Frontline, Gmail or Google Workspace support inboxes use SMTP/manual setup inside the Frontline dashboard.
  • Google-only accounts manage Google security in Google, not through a NoticeDock password prompt.
Step 3

Separate billing email and login email

  • Your Stripe billing email is used for receipts and payment updates.
  • Your Frontline login email is used to access the Frontline dashboard.
  • They can be different, and changing one does not automatically change the other.
Step 4

When you get locked out

Use the recovery path that matches the problem instead of trying multiple sign-in flows at once.

  • Use password reset if you still control the login email.
  • Use login help when the login inbox is wrong, changed, or no longer reachable.
  • Use login help for MFA, recovery-code, or Google sign-in problems.
  • Login email changes require confirmation from the new inbox.
  • If MFA is enabled, try an authenticator code or saved recovery code first.
  • Support will not bypass ownership checks if account ownership is unclear.
Troubleshooting

When account setup still feels stuck

  • If Google sign-in opens the wrong account, sign out of Google first and retry with the intended account.
  • If the wrong email is receiving Stripe receipts, update the billing email separately from the Frontline login email.
  • If ownership is unclear, use support instead of repeatedly retrying recovery steps that will fail the same way.